Hospice of the Valleys is a local, community-based, nonprofit hospice. We are a Medicare certified hospice and accept Medicare/Medi-Cal and most private insurance plans. If you have Medicare insurance, whether it is straight Medicare, HMO or PPO Medicare plans, your hospice care will be 100% covered under the Medicare Hospice Benefit. Hospice care is provided to the patient where they live, whether that is in their home, nursing home, board and care or assisted living.
For those who do not have Medicare we accept most insurance policies. Our list includes, but is not limited to:
Blue Cross of California
Blue Shield of California
GrayBill Medical Group
IEHP
Health Net of California
Medicare
Medi-Cal
OptumHealth Care Solutions, Inc.
PrimeCare Medical Network, Inc.
Regal Medical Group, Inc.
SCAN
Sharp Community Medical Group
UnitedHealthcare
UnitedHealthcare Military and Veterans Tricare
Valley Physicians Network
We are happy to help by contacting your insurance carrier to coordinate your hospice benefit.
Thanks to the generous support from our community, we do not deny care for those due to lack of insurance or inability to pay.
Medicare covers hospice services such as:
Hospice physician services
Nursing care
Medical equipment
Medical supplies
Drugs for managing symptoms & controlling pain
Home health aide services
Medical social workers
Grief support for patients and families
Chaplains & spiritual care providers
Volunteers
Link to Medicare hospice benefit: https://www.medicare.gov/Pubs/pdf/02154-Medicare-Hospice-Benefits.PDF
As a trusted member of our community, Hospice of the Valleys, a nonprofit 501(c)(3) has been providing hospice care to the Inland Valley and Fallbrook for 35 years. Thanks to the generous support from our community, in the form of donations, memorials, fundraising, grants, and bequests to support our mission to provide excellent care to the community, we do not deny care for those due to lack of insurance or inability to pay.
Please give us a call, we’re here to help. 951-200-7800.
Where is the hospice headquartered and how long have they been providing hospice care? Hospice of the Valleys is headquartered in Murrieta, California and has been providing hospice care to our community for 35 years. Our staff lives in our service area, which allows us to respond quickly to the needs of our patients.
Is your hospice for profit or nonprofit? Hospice of the Valleys is a nonprofit hospice governed by volunteer board members from our community. As a non-profit we are committed to our mission: We foster reverence for life, relief of suffering, and compassion in loss for the terminally ill residents and their families in the communities we serve.
How many patients does each Case Manager, RN care for? Our goal is for each Case Manager, RN to care for approximately 12 patients at any given time.
Does your hospice physician work exclusively for your hospice or is your doctor responsible for hospital and/or patients in a clinic setting? Hospice of the Valleys Executive Medical Director, Leslee Cochrane MD, is a Family Practice physician by background and is Board Certified in Hospice and Palliative Care. Stephen Ryder MD, is an Internal Medicine physician by background and has been providing hospice care for over 10 years. Both are solely dedicated to serving and caring for the patients of Hospice of the Valleys.
Can I speak with your hospice physician via phone prior to admission? Our physicians are always available via telephone to the patient or family during the admission process.
What percentage of patient families reported to the Medicare survey, Hospice Experience of Care,* that they always received timely patient care? 9% of Hospice of the Valleys patient families reported to the Medicare survey, Hospice Experience of Care* that they always received timely care.
What percentage of patient families reported to the Medicare survey, Hospice Experience of Care,* that they would definitely recommend the hospice they had used? 96.6% of Hospice of the Valleys patient families reported to the Medicare survey, Hospice Experience of Care,* that they would definitely recommend Hospice of the Valleys.
*Hospice Experience of Care is a survey that Medicare sends to every family that has had a loved one on hospice care.
What do you do, when you learn that a family member’s medical condition will not improve? There is no cure, treatments are no longer effective, and normally simple aspects of daily life become more complicated. You face challenges every day, in order to accomplish things most people take for granted, and it can be difficult to know where to turn.
For example, how does your loved one, who might suffer from limited mobility, get to the doctor’s office? Hospice solves this problem by sending nurses to regularly visit your loved one in their own home, and by arranging for a doctor to make house calls. Healthcare comes to the patient, making life easier for both you and your loved one.
Then there are the issues that you don’t think about, until a serious illness or disability strikes. How will you get medications or special equipment? Hospice care arranges all of that for you. Prescriptions are ordered and delivered to your loved one in a timely manner. The need for special equipment, such as oxygen or hospital beds, is anticipated. Those items are ordered and delivered for you. Hospice offers overall medical management, so that you don’t have to piece together services, medications, equpiment and appointments on your own.
However, Hospice also offers support to you, the primary caregiver, and your family members. If you have a question or concern, someone is always available by phone. If Hospice can’t answer your question, a nurse is dispatched to check on your loved one. Hospice also provide emotional and spiritual support during this difficult time, and a full year of bereavement support to your family when that time comes.
Hospice offers a full range of services, provided by knowledgeable, experienced professionals who truly care about their patients and families. For more information on the specific services provided by Hospice care, call us and we will be happy to explain how the process works. Or, watch our video below for a more in-depth explanation.
We all live busy lives, and finding the time to volunteer can sound like a challenge. However, when you weigh the benefits of performing volunteer work, it’s easy to see how helping others really does help you. In fact, you might quickly find that volunteer work enhances your life so much, that finding the time no longer feels like a challenge!
Many human behavior experts have studied topics such as happiness, helping others, and satisfaction in life, and plenty of evidence suggests a strong link between volunteering and positive emotions. One recent study by the London School of Economics evaluated the link between volunteering and happiness in American adults, and found that more volunteer work equaled greater overall happiness.
Compared with a control group of test subjects who never volunteered, those who did donate their time at least once per month demonstrated a 7% higher likelihood of feeling “very happy”. Those who volunteered more often (every two to four weeks) were 12% more likely to report high levels of happiness. And those who volunteered on a weekly basis are 16% more likely to feel very happy.
The researchers concluded that the more time we spend volunteering, the happier we are likely to feel. That’s an impressive enough conclusion on its own, but then the study was compared with similar research on income levels in relation to happiness. The increase in satisfaction reported by those who volunteer once per week was close to the increase in happiness reported by those who earn $75,000 to $100,000, over people who earn $20,000 annually. In other words, volunteering just once per week could make you as happy as quadrupling your salary!
You might be wondering why volunteer work would have such a drastic effect on life satisfaction. The answers to that question could be as diverse as the study subjects, but we tend to recognize four main points with regard to volunteer work and happiness:
You feel more socially connected
The work is good for both your mind and body
Volunteering can be fun, and provides a sense of personal fulfillment
The work experience and social networking can help to advance your career
Ideally, volunteer work should be suited to your individual strengths and talents, as well as your personal interests. The good news is that there are as many ways to volunteer, as there are individual personalities. Some might enjoy a social role, while others love the rush of physical labor, while shy types often prefer to work behind the scenes.
Hospice of the Valleys has over 100 active volunteers. As Larry, one of our Patient Support Volunteers says, “Being a volunteer for Hospice of the Valleys has so many rewards for me. I feel that I am there to help comfort and support the families I visit, but in turn I receive so much love back.”
As a trusted member of our community, Hospice of the Valleys, a nonprofit 501(c)(3) has been providing hospice care to the Inland Valley and Fallbrook for over 34 years. If you’re interested in volunteer work, please give us a call at 951-200-7800. We can certainly find an opportunity that suits you!
When you hear about someone receiving hospice care, what do you picture? Hospice care is not a place you go, or a particular medical provider whom you visit. Hospice care is a philosophy that applies to those who suffer from terminal illnesses, or those for whom there is no cure.
The number one goal of hospice care is to surround the patient, and address their pain and suffering. Their symptoms, which can cause considerable physical pain and discomfort, should remain the focus of care. Their fears, which contribute to emotional pain, should also receive attention.
Hospice care ensures that those who are severely ill and dying can receive a wide range of supportive services in their own homes. Doctors, nurses, spiritual care providers, home health aides, and social workers join with loved ones to help provide specialized care. We want each day to be as good as possible, with pain well managed so that spiritual and emotional needs can be addressed. Additional services such as bathing and dressing are provided, easing the burden felt by families while helping the ill and elderly to feel more comfortable.
As a trusted member of the community, Hospice of the Valleys has been providing hospice care to the Inland Valley and Fallbrook for over 34 years. Please call us for senior community resources, or for information about hospice care. We’re here to help. 951-200-7800.
Over forty years ago, two sisters recognized a need in our community. They founded Hospice of the Valleys, a nonprofit hospice, so that those who are sick and dying would never have to feel alone. Our founders believed strongly in reducing pain and suffering for those at end of life. What began as a volunteer program continues to this day with our Hospice Team including:
Hospice Physician
Case Manager, RN
Medical Social Worker
Spiritual Care Provider
Home Health Aide
Volunteer
Bereavement Counselor
Hospice of the Valleys continues the strong tradition of volunteers. Our volunteers provide support and care for those who are ill, both at their bedside and behind the scenes in our office.
As a trusted member of our community, Hospice of the Valleys, a nonprofit 501(c)(3) has been providing hospice care to the Inland Valley and Fallbrook for over 40 years. Please call us for senior community resources, or for information about hospice care. We’re here to help. 951-200-7800.
