News

HOSPICE OF THE VALLEYS AWARDED WINNER OF THE INLAND EMPIRE TOP WORKPLACES 2021- EIGHTH CONSECUTIVE YEAR

Murrieta, CA. January 31, 2022– Hospice of the Valleys has been awarded a Top Workplaces 2021 honor by Inland News Group. The list is based solely on employee feedback gathered through a third-party survey administered by research partner Energage, LLC, a leading provider of technology-based employee engagement tools. The anonymous survey measures several aspects of workplace culture, including alignment, execution, and connection, just to name a few.

Despite working short-staffed during a once in a hundred-year pandemic, Hospice of the Valleys was one of 33 select Inland Empire businesses who were ranked by their employees as a Top Workplace.  This year, Hospice of the Valleys was ranked as the #4 Press Enterprise Top Work Place in the Inland Empire among small businesses for 2021!

 

Of all 33 Businesses recognized as a Top Workplace, Hospice of the Valleys was the only organization to have been named as an Inland Empire Top Workplace Recipient for the past eight years in a row!  Dr. Cochrane – Executive Medical Director, congratulated and recognized the Hospice of the Valleys team, “this award is a testament to the compassion and dedication to our amazing staff and volunteers who have worked tirelessly throughout the pandemic to ensure that we were able to answer the call to those in need of our care.”

 

###

About Hospice of the Valleys
Hospice of the Valleys began in early 1982 by two sisters in Sun City, California who recognized the need for specialized end-of-life care for people in their community. In order to make this care available, these sisters received hospice training as volunteers and began going door-to-door raising money on their patients’ behalf.  After years as a volunteer-run organization, Hospice of the Valleys eventually became a full-service, nonprofit 501(c)(3) organization. Today, Hospice of the Valleys employs a team of experienced clinicians and administrative professionals, and continues to have a group of dedicated volunteers who touch the lives of our patients each and every day. After 40 years of caring for hospice patients living in Southwest Riverside County and Fallbrook, Hospice of the Valleys remains committed to the mission of its founders by providing loving hospice care to all who need it, regardless of their ability to pay.

About Energage, LLC
Headquartered in Exton, Pa., Energage is a leading provider of technology-based employee engagement tools that help leaders to unlock potential, inspire performance, and achieve amazing results within their organizations. The research partner behind the Top Workplaces program, Energage has surveyed more than 58,000 organizations representing well over 20 million employees in the United States.

Hospice of the Valleys Named as Prestigious 2021 Hospice Honors Elite Recipient

Murrieta, CA – Hospice of the Valleys has been named a 2021 Hospice Honors Elite recipient by HEALTHCAREfirst, a leading provider of billing and coding services, CAHPS surveys, and advanced analytics. This prestigious annual review recognizes agencies that continuously provide the highest level of quality care as measured from the caregiver’s point of view. It acknowledges the highest performing agencies by analyzing the performance of the Consumer Assessment of Healthcare Providers and Systems (CAHPS) hospice survey satisfaction measures.

Out of 160 hospice agencies in California, Hospice of the Valleys is the only hospice to receive Elite Status. Nationwide, 58 hospice agencies out of 1,328 received this impressive recognition. Award criteria were based on Hospice CAHPS survey results for an evaluation period of October 2019 through September 2020. Award recipients were identified by evaluating performance on a set of 24 quality indicator measures. Performance scores were aggregated from all patient family members completed surveys and were compared on a question-by-question basis to a National Performance Score calculated from all hospices contained in the HEALTHCAREfirst’s Hospice CAHPS database. Hospice Honors recipients include those hospices scoring above the HEALTHCAREfirst National Performance Score on 20 of the evaluated questions. HEALTHCAREfirst holds a special recognition, Hospice Honors Elite, to honor hospices scoring above the HEALTHCAREfirst National Performance Score on all 24 of the evaluated questions.

Though we were faced with the challenges of providing care during such unprecedented times due to the COVID pandemic, our dedicated and highly skilled team of frontline nurses, social workers, chaplains, home health aides, and physicians did not lose focus of our mission to provide the best end of life care for our patients and families. Their overwhelming commitment to make sure they were there our patients and families helped to ensure our community received the best end of life care possible. We are truly thankful and proud of the work our team has done during these challenging times,” said Hospice of the Valleys’ Executive Medical Director, Dr. Leslee B. Cochrane.

Hospice of the Valleys’ Administrator / Director of Nursing, Marta Sarver-Martinez, shared, “This award represents the voice of our patients’ loved ones and we are truly humbled to receive their recognition of our frontline workers’ dedication and care.”

 

About Hospice of the Valleys:
Hospice of the Valleys is a 39-year-old nonprofit hospice organization headquartered in Murrieta, CA. Our mission is to foster reverence for life, relief of suffering, and compassion in loss for the terminally ill patients in the communities we serve. Our service area includes SW Riverside County/Fallbrook and care is provided wherever our patients call home – a residence, board & care, or other facility. Hospice of the Valleys is also a community resource provider that offers free, public grief support groups, Alzheimer’s support groups, educational workshops, and more. We are also a proud partner of the We Honor Veterans program. To learn more about Hospice of the Valleys visit www.HospiceoftheValleys.org or call (951) 200-7800.

 

About HEALTHCAREfirst:
HEALTHCAREfirst enables home health and hospice providers to streamline and optimize their business through cloud-based software solutions and services. Thousands of agencies use HEALTHCAREfirst’s CAHPS surveys, billing, coding and OASIS review, and advanced analytics services to streamline business efficiencies, simplify CMS compliance, expedite reimbursement and improve patient care. HEALTHCAREfirst is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). Visit www.healthcarefirst.com or and follow @HEALTHCAREfirst on Twitter.

Please visit HEALTHCAREfirst’s website at www.healthcarefirst.com to learn more about HEALTHCAREfirst’s Hospice CAHPS survey program as well as the Hospice Honors awards.

Menifee Crime Watch honors Hospice of the Valleys as fund recipient

Hospice of the Valleys has been awarded funds from Menifee Crime Watch, as their local chapter has concluded. The Menifee Crime Watch (previously Sun City Crime Watch) played a vital role within the Menifee Police Department and Riverside County Sheriff Department. Staffed by volunteers that provided crime deterrence and preventions in the area, Menifee Crime Watch’s work included high-visibility patrols, help with DUI checkpoints, community events, crime scene and traffic collision response, as well as fulfilled requests for house checks when residents were on vacation. They were a very dedicated group of individuals who wanted to make a difference in their community. While unfortunate that Menifee Crime Watch’s work has ended, Hospice of the Valleys appreciates the opportunity to be considered a recipient of funding. The funds received from Menifee Crime Watch will be ear-marked specifically for Menifee patient care expenses not covered by insurance. Unfunded care includes items such as bereavement support, medication delivery so the patient’s family does not need to go to a pharmacy to pick up medications, uncovered medical equipment or supplies such as incontinence supplies, the We Honor Veterans program, and hospice care should the patient be uninsured or underinsured.

Past Hospice of the Valleys’ Board Member and longtime supporter, Bob O’Donnell has also been a part of Menifee Crime Watch since 2012. “I’m so happy that when Menifee Crime Watch was finishing up our work, we were able to give to Hospice of the Valleys, a nonprofit hospice that started right here in Sun City. We are pleased to be able to support their important work in our community”, said O’Donnell. Anthony Christopher, current Hospice of the Valleys board member, and past board member at Menifee Crime Watch said, “I’ve been honored to serve on the board of both organizations. It was important for Menifee Crime Watch to support an organization like Hospice of the Valleys- a nonprofit that was started in Sun City and has served the community since 1982.”

About Hospice of the Valleys
Hospice of the Valleys is a 37-year-old nonprofit hospice organization headquartered in Murrieta, CA. Our mission is to foster reverence for life, relief of suffering, and compassion in loss for the terminally ill patients in the communities we serve. Our service area includes SW Riverside County/Fallbrook and care is provided wherever our patients call home – a residence, board & care, or other facility. Hospice of the Valleys is also a community resource provider that offers free, public grief support groups, Alzheimer’s support groups, educational workshops, and more. We are also a proud partner of the We Honor Veterans program. To learn more about Hospice of the Valleys visit www.HospiceoftheValleys.org or call (951) 200-7800

Hospice of the Valleys: Over Forty Years of Service

Over forty years ago, two sisters recognized a need in our community. They founded Hospice of the Valleys, a nonprofit hospice, so that those who are sick and dying would never have to feel alone. Our founders believed strongly in reducing pain and suffering for those at end of life. What began as a volunteer program continues to this day with our Hospice Team including:

  • Hospice Physician
  • Case Manager, RN
  • Medical Social Worker
  • Spiritual Care Provider
  • Home Health Aide
  • Volunteer
  • Bereavement Counselor

 

Hospice of the Valleys continues the strong tradition of volunteers. Our volunteers provide support and care for those who are ill, both at their bedside and behind the scenes in our office.

 

As a trusted member of our community, Hospice of the Valleys, a nonprofit 501(c)(3) has been providing hospice care to the Inland Valley and Fallbrook for over 40 years. Please call us for senior community resources, or for information about hospice care. We’re here to help. 951-200-7800.

Sign Up For Our Monthly Newsletter